Privacy policy

Privacy Policy

Welcome to TrustCart. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase from our store.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information (processed securely through our payment providers)

  • Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited

  • Time spent on our website

  • Referring website

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and services

  • Detect and prevent fraud

  • Comply with legal obligations

  • Send promotional emails and marketing communications where permitted by law or with your consent

3. Cookies and Tracking Technologies

TrustCart uses cookies and similar technologies to:

  • Remember your preferences

  • Keep items in your shopping cart

  • Improve website performance

  • Analyze website traffic

  • Personalize your shopping experience

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties, including:

  • Payment processors

  • Shipping and delivery partners

  • Website hosting providers

  • Analytics providers

  • Marketing service providers

  • Government or legal authorities when required by law

These third parties may only use your information to provide services on our behalf or to comply with legal obligations.

5. Payment Security

Payments are processed securely through trusted third-party payment providers. TrustCart does not store your full payment card details on our servers.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Meet legal, tax, accounting, and regulatory obligations

  • Resolve disputes

  • Enforce our agreements

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal information

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

  • Request a copy of your personal data where applicable

To exercise these rights, please contact us using the contact details provided below.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

TrustCart is not intended for children under the age required by applicable law to use our services without parental consent. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after changes are posted constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the contact information provided on our website.

Thank you for trusting TrustCart. We are committed to protecting your privacy and handling your information responsibly. 

Contact no : +92 314 7273112